Turn More Patient
Opportunities Into
Completed Visits.
Nexal Health continuously engages patients, fills appointment gaps and follows up on missed opportunities — helping your practice increase patient visits while your team focuses on care.
An independent digital workforce for
Appointments captured 24/7
Pay only for booked appointments
HIPAA-compliant, human-in-the-loop
Growth Engine
An Always-On Growth
Engine for Your Practice
Your practice already has opportunities for additional patient visits — from missed calls and cancellations to waitlists, follow-ups and open care gaps. The challenge is having enough time to act on every opportunity. Nexal Health works continuously to identify those opportunities, engage the right patients and move them toward a booked appointment.
More
Patient Visits
Missed Calls
Reconnect with patients who tried to reach you
Cancellations
Fill open slots and reduce no-show impact
Follow-Ups
Ensure timely follow-up care and better outcomes
Waitlists
Notify patients when appointments become available
Care Gaps
Identify patients missing recommended care
Healthier Patients. Stronger Practices.
More Booked Appointments
More Completed Patient Visits
Stronger Practice Growth
Your team keeps working as usual. Nexal keeps opportunities moving.
Capacity
More Appointments. Stronger Clinic. Better Outcomes.
Nexal Health AI helps you fill more slots, close care gaps, and grow your practice.
Total Booked Appointments
48 / 120 (40%)
Underutilized Slots
72 slots available
| Time | MonMay 19 | TueMay 20 | WedMay 21 | ThuMay 22 | FriMay 23 |
|---|---|---|---|---|---|
| 9:00 AM | Booked | Booked | Booked | ||
| 10:00 AM | Booked | ||||
| 11:00 AM | Booked | Booked | |||
| 12:00 PM | Booked | Booked | |||
| 1:00 PM | Booked | ||||
| 2:00 PM | Booked | ||||
| 3:00 PM | Booked | Booked | Booked | ||
| 4:00 PM | Booked | ||||
| 5:00 PM |
Total Booked Appointments
92 / 120 (77%)
Newly Booked with Nexal Health
44 additional slots booked
| Time | MonMay 19 | TueMay 20 | WedMay 21 | ThuMay 22 | FriMay 23 |
|---|---|---|---|---|---|
| 9:00 AM | Booked | Booked | Booked | Booked | Booked |
| 10:00 AM | Booked | Booked | Booked | Booked | Booked |
| 11:00 AM | Booked | Booked | Booked | Booked | Booked |
| 12:00 PM | Booked | Booked | Booked | Booked | Booked |
| 1:00 PM | Booked | Booked | Booked | Booked | Booked |
| 2:00 PM | Booked | Booked | Booked | Booked | Booked |
| 3:00 PM | Booked | Booked | Booked | Booked | Booked |
| 4:00 PM | Booked | Booked | Booked | Booked | Booked |
| 5:00 PM | Booked | Booked | Booked |
+44 Additional Appointments Booked with Nexal Health
Better patient access. Higher capacity utilization. Stronger revenue.
*Illustrative example only. Actual results vary by practice, patient population, workflow configuration and available capacity.
How Nexal Works
Built for Your Practice. Designed
to Work With Your Software.
Nexal Health works alongside the systems your team already uses, adding an intelligent AI workforce without disrupting the way you work. No systems to replace. No new workflows to learn.
An independent platform.
Runs alongside your practice — not built into or dependent on any system you already use.
Works With Your Existing Systems
Designed to complement your EHR, scheduling and practice-management environment.
No Training Required
Your team keeps working the way it already does.
No Upfront Investment
No upfront software investment before Nexal begins delivering value.*
Payment
Outcome-based. You pay once you get the appointment.
Billed on booked appointments — not hours deployed, not seats licensed. If Nexal doesn’t fill your schedule, there’s nothing to invoice.
Pay for outcomes — not software seats.Upfront investment
$0
Seat licences
None
You’re billed on
Booked appointments
*Subject to applicable commercial agreement.
A 24/7 digital workforce, human-in-the-loop.
Patient communication keeps moving beyond normal staff availability, while situations that need a person still reach your team.
Controlled access, auditability and human oversight.
Security and privacy requirements vary by organization and jurisdiction. Nexal supports healthcare organizations with role-based access, auditability and secure data handling on every automated action.
HIPAA-Compliant · Secured Platform
Your front desk keeps working the way it already does.
Nexal handles routine calls, messages and booking requests in the background and hands your team only the conversations that genuinely need a person.
The Nexal Advantage
Independent. Instant.
Outcome-based.
Three reasons practice owners can say yes this week instead of next quarter.
Independent
Works alongside your existing systems.
Instant
No lengthy implementation or staff retraining.
Outcome-based
You pay when Nexal delivers a booked appointment.
Where Patient Opportunities Get Lost
Missed Patient Calls
Problem
Your team cannot answer every call.
Nexal Role
Respond to routine patient needs and route conversations requiring staff attention.
Cancellations & Open Slots
Problem
A cancellation can become unused clinical capacity.
Nexal Role
Identify the opening and start the appropriate patient outreach workflow.
Missed Follow-Ups
Problem
Patients may not complete the next step without timely outreach.
Nexal Role
Keep reminders and follow-up workflows moving.
Repetitive Administrative Work
Problem
Staff spend time manually handling routine communication.
Nexal Role
Automate repeatable work so staff can focus on patient care and complex situations.
Sense → Engage → Schedule → Patient Visit
From Patient Opportunity
to Booked Appointment
Each Nexal product handles one step of the journey. Together they move a patient opportunity all the way to a completed visit.
1 Find the opportunity.
Nexal CareSense
Your rules. Put into action.
Every practice has its own way of doing things. Nexal helps turn those rules into repeatable workflows, so the right next step happens without someone having to remember it every time.
No code
Setup
Versioned
Every change
Consistent
Across patients
2 Start the conversation.
Nexal Communication Hub
Every patient conversation. Handled intelligently.
Patients shouldn’t have to wait for someone to be free just to get a simple answer. Nexal can handle routine conversations across voice, SMS, chat and digital channels — and bring in your team when needed.
24/7
Patient response
One thread
Per patient
Human handoff
When needed
3 Turn it into an appointment.
Nexal Scheduler
Make every appointment slot count.
Schedules change all day. Cancellations happen. Patients forget. Nexal helps your team stay ahead with reminders, outreach, waitlist management and appointment backfill workflows.
Backfilled
Open slots
Automatic
Reminders
Always warm
Waitlist
Built to work with the systems you already use.
Nexal sits alongside your existing healthcare technology, helping your team automate the work around it.
Capabilities
Four groups of work Nexal keeps moving.
Practical automation across patient engagement, scheduling, workflow and care continuity.
Care Continuity
- Closed-loop follow-up
- Care-gap outreach
- Human escalation
Scheduling & Access
- Appointment backfill
- Waitlist management
- Smarter scheduling
HEALTH AI
Patient Engagement
- Always-on patient response
- Patient outreach
- Reminders
- Follow-up
Workflow Automation
- Digital intake
- Rules-driven workflows
- Routing
- Data collection
Integration
Keep Your EHR. Add an Intelligent Action Layer.
Same systems. A more connected practice.
EHR / Practice management
Nexal Health AI
+
Communication · Rules · Scheduling · Follow-Up
Staff + providers
Patients
eClinicalWorks / ECW
For practices using eClinicalWorks, Nexal can be positioned as an automation layer around the workflows your team already manages in ECW.
Patient communication Appointment workflows Scheduling
Intake Follow-up
Referral workflows Operational rules
Staff escalationeClinicalWorks / ECW integration available based on configured workflow and technical access.
Outcomes
More Patient Visits. Without
More Administrative Work.
More Patients Engaged
Keep patient communication moving beyond normal staff availability.
More Appointments Booked
Act on openings, cancellations and other appointment opportunities.
Better Capacity Utilization
Help convert existing clinical capacity into more patient visits.
More Time for Care
Reduce repetitive administrative work so staff can focus on patients.
The goal is simple: help your practice see more patients using the capacity and demand you already have.
Human + AI
AI Takes Action. People Stay in Control.
Routine work can be automated while situations that need experience, empathy or clinical judgment are brought to the right person.
Nexal handles
Routine work, done reliably
- Routine questions
- Reminders
- Data collection
- Scheduling workflows
- Follow-up
- Patient outreach
- Workflow routing
People handle
Clinical expertise, human judgment
- Clinical decisions
- Complex situations
- Sensitive conversations
- Exceptions
- Escalations
- Patient care decisions
Nexal is designed to augment your team — not replace clinical judgment.
Trust
Built for Healthcare.
Designed for Trust.
Security and privacy requirements vary by organization and jurisdiction. Nexal Health supports healthcare organizations with controlled access, auditability, secure data handling and human oversight.
Human oversight
Keep clinicians in the loop with built-in review and approval.
Controlled workflows
Standardize processes with guardrails and custom rules.
Role-based access
Ensure the right people have the right access.
Auditability
Track every action with complete audit logs.
Secure data handling
Protect sensitive patient data with industry-leading security.
Monitoring and governance
Gain visibility, set policies and stay compliant.
Your 24/7 Growth Partner
Smarter Automation. Happier Patients. Stronger Practice.
Independent. Instant. Outcome-based.
HIPAA-Compliant · Secured PlatformSee What Nexal Health Can Do for Your Practice
Discover how Nexal Health can help your practice engage more patients, act on appointment opportunities, improve capacity utilization and give your team more time for care.
Bring us one workflow or appointment challenge. We’ll show you how Nexal can help.